Last Updated 3/16/20
Penji is a service built to improve the experience of getting academic help in college. Our platform provides an easy, accessible interface for students to interact with the variety of tutoring and mentoring resources that surround them on campus.
We take our responsibility seriously as a provider for students and understand the importance of privacy and data protection in every phase of our service.
We do our best to minimize the amount of information necessary in providing value to our Users. In cases where data, such as student emails, ID’s, names, and profile information such as biography, major, and picture are collected, we have established policies around data deletion and limit the areas in which this data is used. We do not, and will not, sell student data to any outside party, instead only using such data for the express purposes of improving the experience a student has in seeking out and interacting with resources around student support.
The Penji platform provides an easy, accessible interface for students to interact with the variety of tutoring resources that surround them on campus.
What Data We Collect
We collect personal and non-personal data from you when you use our Services. Personal Data is data that includes a personal identifier like your name, email or address, phone number, IP address or device identifier, or is data that could reasonably be linked back to you. It also may include demographic information, geolocation information, educational information, or commercial information as described below.
You need to have an account to use Penji. You can create an account on Penji as a student seeking tutoring, a tutor providing tutoring, or an administrator managing their program in Penji.
For tutoring centers and university partners (“Partners”)
All account information for our Clients is held in strict confidence.
We do not sell or share your information with anyone. We only collect information like your name, email address, mailing address, and phone number so we can provide the services described on our website.
Data you load into the Penji service is yours. We will only use this data to deliver the services provided by our system as described on the website. Other than that, we do not sell, rent, share or use any contact information you upload to the system.
From learners and tutors ("Users"):
Penji collects usage data, such as info on tutoring appointments scheduled, and user communications, such as topics requested for tutoring and chat messages between users. User communications are stored for the purpose of displaying this data in-app, essential to the proper functioning of our chat system, and individual messages are only reviewed in extreme circumstances.
Usage and log data:
When you visit the Site, we log and store your IP Address and technical information about your visit like your browser type and how you progressed through the Site, where you abandoned it, etc. (“Usage Data”). We can use your IP address to determine your general location.
When you use the Penji mobile app, we collect analytic information about your device, such as IP address, OS version, and clickstream.
Methods of Processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data. In all instances
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.