Learning Center Content

We held a moderated discussion with nine Penji partners to discuss successes, failures, and top strategies for expanding funding. Three themes came out: centralized funding, collaborative funding, and efficient spending of existing resources. I think you’ll find some useful tips and ideas in this post!

Effective tutor development is critical for a growing learning center. This article summarizes learnings and ideas from 6 learning center directors (video clips included!), covering topics like: generating tutor applicants, interviewing and hiring, training and development, and how to use feedback for continuous improvement. 

Working with hundreds of learning centers has given us a glimpse into what it takes to be successful and to grow engagement. In this article, check out the framework we've developed for learning center growth with a three-pronged approach focusing on Awareness (Marketing), Activation (First-Time Experience), and Retention. From impactful marketing tactics like orientation drives and faculty liaisons to optimizing the first-time scheduling experience, the article provides actionable strategies.

Before you can grow your impact, you have to know WHAT you want to grow, and have a system for measuring growth. This article walks through Key Performance Indicators (KPIs) and a weekly cadence for recording this KPI. Simply doing this will naturally pull your brain to methods that can improve this KPI over time.